At AR Dukan, we respect your privacy and are committed to protecting the personal information you provide when shopping with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you use our website, create an account, place an order, or contact us, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Account information
- Information you provide when contacting customer support
Payment information may be processed securely through our third-party payment providers. We do not intentionally store complete payment card details on our website.
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Provide customer support
- Manage your account
- Send order and delivery updates
- Improve our products, services, and website
- Respond to your questions and requests
- Send promotional communications where you have agreed to receive them
- Prevent fraud and protect the security of our website
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.
You can manage or disable cookies through your browser settings, although some website features may not work correctly as a result.
Sharing Your Information
We may share necessary information with trusted service providers who help us operate our business, such as payment processors, delivery partners, website service providers, and customer support services.
We do not sell your personal information to third parties.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. However, no online system can be guaranteed to be completely secure.
Your Rights
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of your information.
For privacy-related questions or requests, please contact our customer support team.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.